I am Rohan Desai, Staff Engineer and tech lead for the AI team at Fabrikam Support Cloud (fictional). Ananya Reddy worked on my team for two years, building our support copilot, and I am glad to recommend her for an AI Engineer role.
Ananya is one of the most careful AI engineers I have worked with. Before we launched the copilot, she sat with our support leads and turned 300 real tickets into an evaluation set. Every prompt or model change has had to pass it since. In its first year it caught six regressions that would otherwise have reached our 300 support agents.
She also makes trade-offs with data. When model costs grew, she ran the eval set against a smaller model, showed it handled short tickets just as well, and routed them there. Cost per draft fell by 45%. Separately, she cut p95 latency from 7.2 seconds to 2.5 by streaming responses and running retrieval in parallel.
Ananya writes clear design notes, reviews code carefully and explains failures to non-engineers without jargon. Our support leads trust the copilot largely because she showed them where it was weak and what we were doing about it.
I recommend Ananya without reservation and would be happy to talk to you about her work.
Rohan Desai, Staff Engineer, Fabrikam Support Cloud (fictional) · rohan@example.com