I am Kabir Malhotra, co-founder and CEO of Kitebox (fictional), a 60-person D2C startup. Riya Sharma joined my office as our first Founder’s Office associate in 2024 and has worked directly with me for two years. I am glad to recommend her for your Founder’s Office role.
Riya is one of the two best generalists I have hired. In her first quarter I asked her to look into launching Pune. She came back in a week with a two-page plan, then ran it: three dark stores, fourteen hires and every vendor contract. Pune reached 1,100 orders a month by week ten, at a lower acquisition cost than our home city.
She also tells me when I am wrong. When I wanted to open Hyderabad the next quarter, she showed me that our Pune payback was still unproven and proposed a decision rule instead. We waited one quarter, and that saved us a launch we could not yet afford.
Riya wears many hats without dropping any. She built our investor update, hired our first five sales reps in a month and moved refunds out of WhatsApp into a process that takes a day instead of four. Teams follow up with her because she follows up first. She has seen our fundraising data and salary bands, and I have never had to worry about it.
I would hire Riya again without hesitation, and I am sorry to lose her. Please call or email me if you would like to talk.
Kabir Malhotra, Co-founder and CEO, Kitebox (fictional) · kabir@example.com