Refund Policy

At Auto Interview AI, we strive to provide excellent service and ensure customer satisfaction. This policy outlines our approach to cancellations and refunds for our AI-powered career services.

Our basic resume building and job search features are provided free of charge. No refunds are applicable for free services as no payment is required.

• Basic resume templates
• Job search functionality
• Basic ATS analysis
• Standard cover letter generation

For premium services and subscriptions, the following refund policy applies:

• 7-Day Money-Back Guarantee: Full refund within 7 days of purchase
• Technical Issues: Refund if service is unusable due to technical problems
• Service Unavailability: Refund if promised features are not delivered
• Duplicate Charges: Immediate refund for accidental duplicate billing

To request a refund:

1. Contact our support team at refunds@autointerviewai.com
2. Provide your account information and reason for refund
3. Include any relevant documentation or screenshots
4. Allow 3-5 business days for processing

Refunds will be processed to the original payment method within 5-10 business days after approval.

The following are not eligible for refunds:

• Services used beyond the 7-day guarantee period
• Custom resume writing services after delivery
• One-time consultation sessions after completion
• Services cancelled due to violation of terms of service
• Refund requests made more than 30 days after purchase

For subscription services, you may cancel at any time. Cancellation will take effect at the end of your current billing period.

• Access to premium features continues until the end of the billing period
• No partial refunds for unused time in the current billing period
• You can resubscribe at any time
• Account data is retained for 90 days after cancellation

If you are not satisfied with our refund decision, you may:

• Request a review by our management team
• Provide additional documentation to support your case
• Contact your payment provider for chargeback options
• Seek mediation through consumer protection agencies

For refund requests or questions about this policy, please contact us: