VOICE AI & CALLING INTELLIGENCE
Discover architectural breakdowns, telephony benchmarks, and conversational AI strategies to scale your voice agents.
Watch a real AI-to-human handoff close a lead in under 3 minutes.
How do AI voice agents accurately capture spelled names, email addresses, and vehicle VIN codes over noisy phone lines? Explore character-level CTC decoding, NATO phonetic mapping, and semantic grammar constraints in 2026.
An exhaustive systems engineering guide to Automatic Speech Recognition (ASR) and Speech-to-Text (STT). Explore the physics of audio sampling, Short-Time Fourier Transforms (STFT), Conformer-2 encoders, Connectionist Temporal Classification (CTC), and streaming sub-80ms transcription.
An exhaustive speech research review of Google Gemini 3.5 Transcribe. We analyze its 5.50% FLEURS streaming WER, 2.6% Artificial Analysis batch WER, neural disfluency filtering, encoder-decoder latency profiling, Live API vs Interactions API, pricing economics at \$0.005/min batch and \$0.009/min streaming, and production benchmarks against Deepgram Nova-3 and OpenAI.
An empirical benchmark comparing OpenAI Whisper with Deepgram Nova-3 across Word Error Rate (WER), real-time streaming latency, background noise handling, and total cost of ownership.