Handoff-pattern

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April 2, 2026

Human in the Loop and Handoff Patterns for Voice AI: Replacing IVR with Intelligent Escalation (2026)

Tough Tongue AIVoice AIHuman-in-the-LoopHandoff PatternIVR ReplacementAI Architecture

Explore how Human-in-the-Loop (HITL) and handoff patterns allow voice AI to gracefully escalate to human agents, finally killing the traditional IVR menu.